Prepare as many details of your complaint as you can, including:

• The name of the person you are complaining about.
• The name of the court that handled the matter.
• The case number of the relevant proceeding.
• The date(s) your complaint happened.
• A summary of what happened, including specific examples of what the person said or did and to who.

If you submit your complaint in the portal, you’ll need to provide:

• your name
• your contact details.

Your complaint will not be anonymous. We may share its details, including your name, with the person you’re complaining about. We do this to notify them that a complaint has been made against them, and to give them a chance to respond. You can read more about how to lodge an anonymous complaint at our Frequently Asked Questions and Public Interest Disclosures pages. 

Please note, we cannot investigate complaints about whether an Officer’s decision or ruling was right, wrong or unfair. 

An investigation into the correctness of a ruling or decision is called an appeal. Appeals are handled by appellate courts, like the Supreme Court of Victoria. 

Before you appeal through the courts, we recommend you seek advice from a private lawyer, or one of the following community organisations:

• Find your closest Community Legal Centre
• Victorian Legal Aid